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What is CPS (Carrier pre select)?

CPS allows you to keep your existing BT phone line and save money on all your phone calls, at considerably less than BT would charge you. BT will still maintain your line and bill for the line rental. Your phone number will remain the same and you will simply receive a separate bill from us for call charges at a greatly discounted rates.

What do I need?

You need a working and connected BT telephone line.

How do I make a call?

Simply dial the the number you want as you did with BT. 

What about line rental?

You still continue paying your line rental BT. You will receive a separate bill for the cost of your calls from Voicenet. However it is worth calling line provider and checking that your not paying for services you don't require which will lower your outgoings.

What are the advantages?

Firstly its FREE to all our customers that have BT lines. Additional advantages of CPS to you the customer is that you need not do anything. We simply set up CPS remotely from the our offices and there is no need for an engineer or technician at your site thus no disruption or inconvenience. No smart diallers or manual prefixing is necessary anymore. CPS can be configured for direct lines, PABXs or switchboards. 

What happens to my current phone number?

Your phone number stays the same.

How will I know if the service is active?

As soon as the application has been processed, you will receive a confirmation letter, letting you know when the service is connected. The minimum activation time is 10 working days from the date of your order.

Do I have to contact BT?

No, we will contact BT on your behalf. BT will send you a letter; this is just confirmation with an activation date. They may also phone to try and put you off leaving them. 
Should you find the information from BT confusing, or if you have any queries about the transfer, please don't call BT - call Voicenet free on 0800 496 5566.

How do apply for CPS?

Call us or apply online!


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